Read about what our customers have to say about us!
“The men that work for you are all professional…we like their strong work ethic and positive attitude. We have appreciated their attention to detail, knowledge of what needs to be done and their ability to do the job professionally and skillfully. Your company has been fair and responsive to our questions and needs from the beginning. Keep up the good work and you will continue to have many more successful years…”
“I would definitely recommend this company. They are honest, reliable and affordable! The technicians were professional and on time. Thanks Windy City!”
“I just had major plumbing work done at my building in Chicago by Max and his team. The services were terrific, from daily photo updates of the job, working with my tenants to coordinate work, and reassurance on completion. His team emailed me inspection certificiates, communicated clearly, while on site and off, which is really important because I live in Boston. Max worked with my insurance company and helped document losses from collapsed plumbing. If you’re looking for honest, reliable professionals, call Windy City!”
“Max at Windy City Rooter really helped us out with a complex sewer repair. He is the only plumber we called who diagnosed our problem correctly and repaired our emergency job immediately. We very highly recommend their work.”
Lori R., Wilmette IL
“Max and his crew at Windy City Rooter are highly skilled and highly knowledgeable. I have hired them several times and would never hire anyone else. You will be amazed at their level of service and sincere dedication to the job. Call them with any of your plumbing needs, you’ll be glad you did.”
Matt M., La Grange IL
“Not only did my shower back up, I tried to fix it myself and got the tools stuck. Windy City Rooter was at my place within 2 hours and had it fixed in 15 minutes. QUICK service and very professional. Very knowledgeable. Thanks guys for an awesome job!”
Jen B. – ★★★★★
“We recently called Windy City Rooter (thanks to a WIIL Rock commercial) and I’m so happy we did! The water from our washer was backing up into our downstairs kitchen sink, and the owner, Max, came out to check it out. He came by one evening for a free estimate and was able to explain the problem to us in a way no plumber has ever explained anything (clearly and without crazy vocabulary)! We hired him and his assistants to come back and do what needed to be done, which included cleaning a catch basin outside (among other things). Max was super nice, honest, explained exactly what he was doing and why, told us how we can fix the problem more permanently, and overall just did a great job. He also gave us a guarantee on his work in case we have any problems. We will definitely call him whenever needed in the future.”
Heather J. – ★★★★★
“Max is awesome. Hands down some of the best home repair service I’ve ever received. My husband and I bought our West Loop condo a year ago, fully aware that we would eventually have to deal with maintenance on a grease trap that came installed under our kitchen sink. Flash forward a year, and our kitchen sink is completely stopped. We called Max at Windy City Rooter who came out to give us a free estimate. Rather than blindly quote a number, he took a look and suggested we save a few bucks and empty the grease trap ourselves. No charge on the visit.
After the arduous task of emptying the trap (which had been neglected for years) and disposing of the grease, we weren’t sure if the problem had been fixed and decided to have our lines rodded. Max came back a second time, took a look at everything, and told us that we would be fine without the rodding (saving us another $179). No charge on the second visit, and he even provided us with several easy maintenance tips. A genuinely good guy and seriously knowledgeable plumber. Needless to say we will be giving him all of our plumbing business in the future.”
Anna M. – ★★★★★
“Called these guys the day before Thanksgiving because we were having leaking sink issues. With no dishwasher and a family of 20 coming the next day I was in a bit of a panic. These guys arrived within a couple of hours of calling and had the issues fixed very quickly. I cannot speak to the cost of the project, because I have nothing to compare it to. But I was happy to pay it because everything was clean and dry under our sink…..AND he said he’d guarantee the work for 7 years. Love these guys! Thank you!”
Sandy U. – ★★★★★
“We discovered a wet, gaping hole in our basement under our first floor (the one and only!) bathroom. After a bit of shopping around, we discovered that most plumbers either never call back to follow up on needing a repair estimate, or if they do, their estimate will be very high. Max and Windy City Rooter, on the other hand, were fast, communicative, and gave me an estimate that came in at exactly half of another I had gotten.
Max went above and beyond in his estimate, ideas, and advice, and clearly showed us that he knows his stuff and doesn’t play around. We did have him do the repairs, which (as he forewarned) were more complicated than we first thought/hoped they would be, but he and Joe were professional, quick, as clean as possible; and the higher bill still came in at a very reasonable price.
We are planning a more extensive repair project in that bathroom and will be going straight to these guys to do all of the plumbing work, because we have no doubt it will be done right, and for a fair price.”
Erin L. – ★★★★★
“I had my first interaction with Windy City Rooter this week for a malfunctioning kitchen garbage disposal. I didn’t have the time to service it myself and it needed to be done within 24 hours. Max (owner) came out to the location within hours. Max is friendly, prompt, honest and thorough. He was able to get it working without any overhaul or major time spent. He didn’t even charge me for the service and shared some important advice on general maintenance. Windy City Rooter will be my go to plumbing provider from now on.”
John C. – ★★★★★
“I used Windy City Rooter for the second time as I needed a plumber, again. Again, Max came out but this time I was here and able to physically meet him. He’s a nice guy and a professional plumber. He had his young assistant with him. They did a great job and we’re finished in ten minutes.
The focal point of this review is to let the reader know some important, yelp related issues: In the past, I have used “Your Helpful Plumber” and I did call them for an estimate today, as well as calling Max and Windy City Rooter. Anyway, Windy City Rooter gave me an estimate of $149.00 and DELIVERED on the $149.00. “Your Helpful Plumber” gave me an estimate of “$225.00 – $275.00.” Another time I got an estimate form YHP to move the hose to the other side of the building for “Well over $1,000.” Windy City gave me a quote for $650.00 and delivered on the $650.00.
Obviously I went with Max/Windy City Rooter and I’m glad I did. Great job, Max!”
M.K. – ★★★★★
“I own an apartment building and needed a plumber for one of my tenants. In the past I’ve used “your helpful plumber” but their service has declined, so I called Max.
They answered right away and they came out the same day…within a couple of hours. Also, they list their hours of operation as “24/7.” Max was great and he explained everything to me. He gave me…what I thought was a great price/quote and he completed the job. Can’t ask for more than that.
Windy city rooter has a professional operation where Max is the professional plumber and they have an administrator who handles the phone calls and billing. I highly recommend windy city rooter and they will be my plumber from now on.
Last but not least, I asked for a verbal quote on an outside plumbing/water hose issue….Max gave me a quote of $650-$850. ‘Your helpful plumber’ gave me a quote of “at least $1000.00.” I’m sticking with Max/windy city rooter.”
M.K. #2 – ★★★★★
“Max is extremely thorough and does a great job of explaining. It is obvious he has a tremendous amount of experience. I appreciated his straight talk and honesty throughout the process of evaluation and repair. Highly Recommended.”
Michael N. – ★★★★★
“Max and his team were great! We had a sewage back up in our basement. They were out within 4 hours of receiving the call to give us the news that there were several issues with our sewer pipe system. Max showed me the issues with the camera, walked me through all the issues and gave us a more than fair quote for the extensive work to replace illegally installed systems. The team was able to start the demo and repair work the next day. He made sure the work was properly permitted and that all the inspections happened. Max and his team are professional and knowledgeable. Windy City Rooter will will be our plumbers going forward!”
Julie E. – ★★★★★
“Can’t say enough good things about Max and the team at Windy city rooter. One of the units in our building was having serious flood issues when a pipe in the walls burst in multiple places. Max came out and clearly articulated what needed to happen to rectify the problem. He even re-arranged his schedule to come out multiple times for a free consultation to explain the process to multiple owners in our association. Work was completed very quickly. I’d definitely use these guys again. They are true professionals in every sense.”
Mike D. – ★★★★★
“Max and his team did a phenomenal job identifying an issue we had with a catch basin in the back of our condo building. They were able to come out, diagnose the issue and fix some previous issues where the building had not had it’s original plumbing finished to code. Max came out several times to ensure everyone understood what exactly the issue was and how he and his team planned to fix it. I’d highly recommend Windy City Rooter. These guys worked until 4 PM on Christmas Eve too!”
R.C. – ★★★★★
“We found Max on google and boy are we happy we did. He is honest, clear and fair. He replaced our sump pump and ejector pump on a Sunday in a very short timeframe. He also diagnosed the toilet issue in 5 minutes without taking apart the toilet (that’s where the faulty injector pump came into play). He is completely trustworthy and I would use him again in a heartbeat. Family run business!”
Christine H. – ★★★★★
“Max and his team are awesome! I had a leak in my underground water line and they fixed the issue quickly and with the highest level of professionalism and kindness. Not only do they do quality work, Max is the best at taking care of his customers. He ensures that you know exactly what the issues are and what their plan is to fix them. He always responds promptly if you have questions and keeps you informed throughout the whole process. I will definitely use Windy City Rooter again.”
Heather B. – ★★★★★
“I would second the other reviews that state Max and his team are great. I also want to mention that they took the time to create and send a itemized/detailed ‘coverable’ list of job details to my insurance company that was trying to stiff me. It helped me get an acceptable check from them.”
David L. – ★★★★★
“Windy City Roots did a wonderful job completing the sewer replacement on my house. Max and his crew were very nice and respectful. They walked me step by step through the repair process, and returned my home better than its original condition. I’m extremely happy I picked Max and his team at Windy City Roots. They work hard to solve any problem and are very professional. I will be calling them for every future plumbing issue that may arrive!! I recommend them.”
Merlton G. – ★★★★★
“I want to thank Max & Windy City Rooter for having just completed the fix of a major sewer problem for us. From the start, the transparency and diligence was outstanding. They kept us informed daily of the status, and were always available for any questions we had along the way. We will definitely use them again if we have any other problem or need any maintenance!”
Nicole A. – ★★★★★
“Max and his team are amazing!!!
I had a pipe separate under the building, which was causing backups. He used his camera to show me exactly where the issue was, thoroughly explained how he could fix it, and made me feel at ease. I live out of state, so he was in constant contact via text and email, photographing the job at each step, to reassure me of the progress. He and his team worked with my tenants to schedule each day, were on time or early, and took the utmost care to work clean. They protected the floors, furniture, and left the apartment clean daily. I would HIGHLY recommend Windy City to anyone who needs plumbing done. Many owners show up to get the job and then to get paid – not Max!
He arranged his schedule to ensure he was there for the project, in its entirety.”
Beth G. – ★★★★★
“I called the company for a clogged tub. I tried to unclog it my self but could not. I was told the plumber would be at my house between 8:00 and 10:00 AM. After several calls from the company telling me the plumber was behind schedule, the plumber arrived at around 1:30 PM. The plumber told me the cost up front to rod out the tub and he also looked at the pipes. It took 5 minutes to unclog the tub. When I asked how he did it, the plumber told me it was a secret. The total cost for the 5 to 15 minute visit…… $225.00. Oh well, he did tell me the price up front, but I thought being it only took a couple of minutes it would have been a little cheaper.”
Juan C. – ★★
“Max and his team at windy city rooter sure know their stuff, they replaced my main line, they came with guys and trucks and got to work. it was a big job and they handled it with no problem, just had to wait on permits but overall work got completed and i was a happy camper, thanks max keep up the good work.”
Eddie M. – ★★★★
“Excellent company, very dependable. 2 of my toilets clogged at the same time on a Sunday. I called a number of plumbers to get someone out right away. Windy City Rooter was the only company that did not charge a weekend fee. Other companies quoted $150 – $200 just to come out. I spoke to Laura who assured me that someone would come out within 2 hours. Vince and Randy arrived on time and were extremely professional. I enjoyed the interaction and Vince explained everything to me while fixing both toilets. Vince goes beyond solving the problem, he wasn’t happy with the sound the toilet made after he removed the clog and continued to work on it until he was satisfied! I discovered a leak after they left, called Laura to explain the problem and she once again assured me that Vince and Randy would take care of it. They returned to my place to fix the leak and everything is working well. I will contact this company again if needed. Great job at customer service Laura, Vince and Randy, I enjoyed the experience.”
V.E. – ★★★★★
“Awesome plumbing company. Fair pricing and reliable. I had them quote me for a large job at my house (which I decided to wait on for now), but because of their rates and how they worked with me on the estimate, I called them when I had an issue at a rental property of mine. They showed up quickly, took care of the issue for the tenant, and called me separately for payment. Couldn’t have been easier. Highly recommended.”
M.C. – ★★★★★
“I have nothing but great things to say about Windy City Rooter. I had plumbing issues and had a few other plumbing companies come out and they couldn’t fix the problem.
Max and one other gentleman came to my home and resolved the issue no problems.
They were clean, respectful and quick, and the problem has not returned. I highly recommend Windy City Rooter.”
Laura G. – ★★★★★
“Max and his crew did an awesome job. I HIGHLY RECOMMEND THEM! They put in new sewer lines from my house to the road in Mundelein, in a near emergency situation. He was very nice to work with and handled the job totally with great success. Thank you Max and all at Windy City Rooters. They should have 6 stars!!!”
Thunder M. – ★★★★★
“Great service, very efficient and reasonable pricing compared to many plumbers. Totally trust their work and they don’t oversell services. Will keep and highly recommend as our plumbing service for Reggies in Chicago IL.”
Heather F. – ★★★★★
“Our condo building had a sump pump problem in basement laundry room. Thank you for coming out to help us so quickly on a Valentine’s Day Sunday. Our problem was resolved in about 5 minutes thanks to your expert help. We are a VERY HAPPY CUSTOMER!”
Tamara W. – ★★★★★
“Windy City Rooter is GREAT!!! Our tub has been clogged and we needed to have it rooted. We called them Friday evening and they were here Saturday morning. Max came and explained everything to us, gave us some tips to prevent this issue in the future. Max was professional, polite, thorough, and quick! He was in and out in less then 30 minutes. He also changed the wax ring on out toilet, because there was a foul odor. Max gave us excellent service, a great price, and was a pleasure to work with. We highly recommend Max and Windy City Rooter and will be calling them again soon for other work we need done. Call Windy City Rooter, they’re awesome!!”
Aileen G. – ★★★★★
“Excellent Service …. Max explained it all in detail, gave me a fair price, and completed the work in a professional manner … Don’t be afraid to ask him questions, He has a wealth of knowledge … Kitchen sink drains like new again !!! Thanks Windy City Rooter …”
Rick K. – ★★★★★
“A few weeks ago we called Windy City Rooter to come and rod out our kitchen sink. I was really mad because that same day another plumber came and gave an estimate of $6,500 and told us they would have to break ground etc. Max and his son came out later that day. They were GREAT!!!! Professional, honest and fast service. They didn’t leave a mess like some other plumbers. After they were finished you wouldn’t have even known they were there. I will be calling them back for ALL OTHER plumbing work I need in the future. Also, I would and will be recommending them to anyone that needs a plumber!”
April B. – ★★★★★
“Second time we used Windy City for a water / plumbing issue. 1st time was crack in a pipe in the foundation and 2nd a failed sump pump. Max and crew are prompt, honest, respectful and fairly priced. Having peace of mind knowing we never have to worry about who to call if a water issue arises certainly puts your mind at ease as well as knowing the job will get done right, timely and at an equitable cost. These are definitely the guys to call. Would recommend to family and friends. Thank you again Max. We greatly appreciate your service.”
Ken M. – ★★★★★
“Unbelievable, Got there within the hour I called I had my toilet and bathtub over flowing with nastiness and Max came in rolled up his sleeves and got it fixed super quickly. This is my first time using them and I heard them from 95.1 WIIL Rock and I will now be a lifetime user of theirs and will recommend everyone I talk to use them also.
Don’t even waist your time looking for anyone else or try to find the best price because there the one stop all in one package deal!!!!!
Thanks again MAX!!!”
Brian A. – ★★★★★
“A hose under my kitchen sink broke last week. I’m fairly new to the area, but used Yelp to find this company. While the repair was fairly easy, it required a new part. Max tried to locate one locally but finally had to order from Moen. They sent the wrong part, and I had to wait a couple of extra days for the repair. When I tried to pay Max, he refused payment because of my inconvenience! What a Merry Christmas surprise! I will ALWAYS call this company for my plumbing needs. Professional, friendly, and called to keep me posted on the effort to get the part. Can’t say enough about them.”
Pamela L. – ★★★★★
“We recently purchased a house where the septic system had not been functioning properly. Our first night in the house the sewage backed up into the tubs. I called Windy City Rooter and they were out the very within 20 min. This sewage system has been an ongoing issue, and Max, Joe, and Team have worked tirelessly to repair it. They have been transparent, friendly, extremely professional. I would not hesitate to contact them again. Please use these guys, they have been a lifesaver!”
G.T. – ★★★★★
“Fast, friendly, affordable, and they did a great job. These are the guys you want for the job. Seriously.”
B.B. – ★★★★★
“About 10 years ago Windy City Rooter was the only company to return my call during the night of one of Chicago’s many “100-year rains.” Not only did they call back, they diagnosed my problem over the phone, advised me how to deal with it in the short term and then scheduled an appointment for first thing in the morning.
Over the years they have partnered with us on numerous projects in our 100+ year-old homes and guided us through the ins and outs of Chicago-funded neighborhood programs.
WCR is very clean & courteous. They have great follow-up. And they are super reliable; even showing up in the middle of the night if necessary.
While they are not always the low-cost provider, they have always made sure our problem was fixed. They have always made sure we were satisfied. And they have always guaranteed their work…always. That’s what makes them worth your consideration.”
C.K. – ★★★★★
“I called to have my outside drains looked at. Max the owner came right out and gave me a quote. He then explained that he thought the best thing to do would be to wait for the town to finish all of their new drain installation in our neighborhood and he would personally at no charge come out and look again when they had our street dug up. I also was had an emergency on the weekend when a pipe in my basement corroded and was leaking. Max called me right back after I left a message and was out within two hours as he was currently onsite somewhere else. He and Brandon came in and fixed it in no time. Max is more interested in having a customer for life than just taking your money. Hard to find this kind of company now a days. Worth every penny!”
J.W. – ★★★★★
“I bought a handy man special, and thankfully for me I called Windy City Rooter. Max and his team gutted everything and replaced everything only better than it first was with bigger supply lines better water pressure. The price was fair. His workers are very professional. I would recommend Windy City Rooter to anyone.”
Ted L. – ★★★★★
“Yesterday 6:30 pm sediment started backing up through both showers and the toilets were not flushing…not good with two kids and two adults in the house. I called Windy City..they came out at no cost and found that our main line was backed up and unfortunately there was no access point to clear it…1 hr later a back hoe was in our driveway with a crew working so we would have use of the bathrooms. By 2pm today the job was complete. Joe was thorough in his explanation and made everyone feel comfortable moving forward. I would recommend Windy City in a heartbeat! Thanks again!”
Jason H. – ★★★★★
“We had a handyman friend helping with a “simple” leaky bathtub … until the remedy started devolving into using blow torches and other workarounds with no tangible results. After needing to leave the water turned off overnight for 12 hours before starting fresh in the morning, we called Max. Max adjusted his schedule to accommodate our “crisis” (really, you have no idea what you take for granted until you have to ration the need to flush your toilet for 12+ hours), and pulled up to our house 90 minutes later. Max was very thorough and straight forward in explaining the issue and the remedy. It was’t long before our bath was put back together with water freely flowing throughout our home.
Sometimes, you just need to call a real plumber — and when that time comes again, Windy City Rooter will be our first (and only) call. Thank you Max and Joe!!!”
Jay S. – ★★★★★
“Max and team were great, I am very pleased to know i have the peace of mind that comes with never having to worry about finding an honest and reliable plumber in the future! I had an emergency and Max and Team were there in an instant to solve my dilemma in an honest, timely and reliable manner! I give Max and Team the highest rating possible, and recommend him and his team for all your plumbing needs! Thanks, Max!!!”
Michael H. – ★★★★★
“My wife and I purchased our first house and we needed to have some sewer work done. After calling around a few places and searching online I came across Windy City. I was very glad that I did. Max and his team are extremely helpful, punctual, and knowledgeable. Max is one of those honest guys who is proud of his team and of the work they do, and to me, that says a lot. He can assess a situation, clearly explain what the problem is and how it can be solved… and then delivers as promised!
I’ve dealt with a few different contractors since the purchase of our house, and man, I seriously wish they were all as dedicated and stand-up as Max and his team over at Windy City Rooter.”
Joey P. – ★★★★★
“I originally found Windy City Rooter back in Dec 2014 when my bathroom sink was clogged beyond all help and I came to Yelp to find someone not only reliable but who could help me breathe life back into my sink. I wrote a review that same night but for some reason it didn’t stay posted. In a nut shell Tom and Brad came to my rescue and did a fantastic job (even making it there earlier then expected and got the job done sooner)
Now back on June 18th of this year my slow draining tub came to a screeching hault and I knew who to call. This time Denny came with Brad and they got right to work. They found they could make it earlier to the appt as well so the job was done sooner this time too. With a simple routing my tub was back on it’s “feet” and draining as it should be. With a year’s guarantee on it as well it’s just that extra confidence that the job was done right. Thanks again for extraordinary service and I would recommend you to anybody!
They are there when you need them…don’t hesitate to call! :)”
Laura S. – ★★★★★
“Thanks to the other Yelp reviews, I called Windy City Rooter to come out and “rod” our sewer line that always backs up each spring. Max came out the next day and assured me that he would do a thorough assessment of the problem. Max determined that the problem was a collapsed sewer pipe and no rodding was going to make things better. Furthermore, after gaining access to the collapsed pipe under the basement, it was determined that the sewer line ou to the main line was also damaged. The work included repairing damaged plumbing under the basement floor, re-routing the plumbing, installing new sump pits, and replacing the sewer line out to the main line. Very professional, respectful and best of all, extremely competent. I highly recommend Windy City Rooter and would definitely recommend them.”
Julie T. – ★★★★★
“Max and his team are nothing but professional and fair. Max installed my sump pump over 4 years ago, and at that time I had a great experience working with him on that initial install. Further, he honored not only the manufacturer’s warranty of 3 years but added 2 years to the warranty under his company’s name. And did I need it! My sump pump wore out in the middle of Year 4.
When I called to schedule an appointment and spoke to his professional staff, it was realized that there was a conflict with our schedules, but Max made a point to reschedule his day to meet me at a time that I was available. Who does that in this day and age?
Lastly, I expected a hassle by being told that my warranty wasn’t valid for “XYZ reason” but instead Max honored the warranty with no questions asked. Max and Windy City Rooter far exceeded my expectations.”
Matt M. – ★★★★★
“We called Windy City Rooter without knowing anything about them and they were great. Very helpful over the phone, came out the same day within a few hours. Fixed the problem quickly and gave us some hints on how to avoid it in the future.We had them come out the next day for some routine maintenance. Dependable, courteous, and efficient…you can’t ask for much more than that.”
Ron W. – ★★★★★
“Max and team are great! Had an issue with a slow drain. Max spent 2 hrs working on cleaning it but unfortunately there is bigger issues. Didn’t charge me for his time but gave me an estimate to get the work done. Will be having his team out to do the work. Trustworthy, honest people to deal with very happy to have called them!”
Joel W. – ★★★★★
“The guys at Windy City Rooter did a great job installing a flood control system in our home to block out city backups. Max knew his stuff and offered a clear proposal to deal with our problem. Even through 19 inches of snow they worked quickly and got the job done. Any parts of the project that were completed below excellent quality were redone without any extra charge. I recommend them for their knowledge, reasonable prices, and professionalism.”
Brent P. – ★★★★★
“We had a company come out and tell us we needed a new faucet and wanted to charge us a ton of money for no reason. Max came out and checked everything. He put us at ease and told us to go ahead and find one we love and he would take care of the install when we are ready. He is a real plumber. Licensed and professional. We found our new plumber and will only use him. As new home owners it’s important to find people we can trust and windy city rooters is definitely trust worthy!”
Jessica W. – ★★★★★
“I called last night and spoke with Ted about our clogged bathroom sink and bathtub. He was very professional and helpful and got back to me asap with an appointment for today, Easter Sunday. The estimate was free and there was no extra charge for it being Easter Sunday.
But wait, it gets better! Max called me promptly this morning, was super friendly by phone and in person, and arrived ahead of schedule. This put me at ease, as we were really wanting to get the work done today before the work week started.
Max is outstanding! He arrived early and immediately got to work. He laid out what was going on, and let us know what we need to look out for in the future.
This is an old house with pipes that go back to the 1940s. Lots of corrosion. But Max was able to clear the pipes, and give us superior plumbing service for a fraction of the cost at other places. We’d be looking at about $800 with someone else. To put in new pvc pipes on the old sink and rod out the pipes leading into the wall for both the sink and tub was only $274 with Windy City!
Believe me, we’ll be giving Max a call in the future for more work on this old house. I give Windy City 5 Stars and highly recommend them to everyone! Thank you, Max, and thank you, Windy City!”
Chris C. – ★★★★★
“Max came out to my place on a couple different days to help with some clogged drains. Most recently, a different plumber told me nothing could be done to unclog my drain without replacing the drain trap, but Max was able to clear up the blockage with a kinetic push. By far the quickest and most effective plumber I’ve ever hired! Cost a little over over $100 for the service call and labor, which is consistent other plumbers.
Max was also honest with me that the P trap still needs to be replaced, but got the drain working for the time being. I’ll likely bring him out for that job and I’m also talking to him about a larger job moving my kitchen plumbing: moving the supply & waste lines, and taking a catch basin out of the equation. His ballpark quote seemed reasonable, but I’ll have to follow up for an official quote. I’ll write follow up reviews for those jobs, but he was definitely honest, direct, and knowledgeable about his trade.
I highly recommend giving Windy City Rooter a call for any plumbing job, big or small.”
Chicago J. – ★★★★★
“Customer service was hands down above and beyond from Max and his team. Emergency situation at our home due to the main sewer line suddenly breaking resulting in our finished basement backing up with sewer water. Found Windy City rooter on yelp, called them and they came out immediately. Quickly diagnosed problem and worked around the clock to get the job in 1.5days before a major winter storm! Finding a reliable plumbing company willing to help and be honest during times of crisis was the best thing that came out our unfortunate situation. Thanks Max and team!”
Aaron S. – ★★★★★
“I’m not sure where to start on how happy we are with Max’s work for our 6-unit condo building. Max and his team identified a major issue that dealt with our building’s connection to the city main, created a solution and executed that solution under budget. Max handled the permitting issues with the city, stayed in constant communication with us in the process and his work was fantastic. Also of note, Max did all this work over the Christmas/New Years holidays. I have worked with contractors and service providers at many locations over the years and will state that Max is the best plumber I’ve ever worked with, and his outfit is in the top one or two percent of all service providers that I have had the pleasure to work with. I will hire Max and his team for all future plumbing issues and I suggest you do the same.”
Ryan G. – ★★★★★
“We could not have asked for a better experience in an emergency situation! Max and his team from Windy City Rooter are truly a pleasure to work with.
We had an emergency one morning due to burst pipes and Max and his team came out immediately. Max explained everything to us that was going to take place every step of the way and his team didn’t leave until the job was complete.
Max and his team are very courteous, professional and friendly. They made sure all of our belongings throughout our home were covered before the work began and they were very thorough with the cleanup when they were finished.
Max even came back the next day to meet our insurance adjuster to explain in detail the work that had to be done to rectify the problem.
We would highly recommend Windy City Rooter and will defiantly use them in the future for any/all of our plumbing needs!”
Shawn C. – ★★★★★
“Windy City came to our house on a Saturday afternnon and took care of our problem right away. The staff was courteous and respectful of our house. I would use them again!”
Diane F. – ★★★★★
“Can’t say enough great things about this company! Ted made sure he got someone to come to my home as quick as he could. Max arrived and he was professional, super personable and on top of it all taught me how to hopefully prevent it from happening again! Will definitely call them again for any plumbing issues!”
Melissa B. – ★★★★★
“I live in a complex that is 15 years old. Five yeas after we lived her our water tank went I called the Irish Plumber and they put a new one in and in a period of ten years they put in 3 water tanks and I hate to tell you what they charged. We are two senior citizens and I feel that a lot of the service companies take advantage of old people. We called Windy City and Max and his team came out right away. I feel like they are part of our family. Max and his team are amazing. He responds promptly and makes sure you understand the problem no double talk. I will recommend Windy City Rooter to anyone and his prices are right and you just know you are not being taken advantage of.”
Anthony B. – ★★★★★
“Max and his team were great. They showed up within the window that they said. The work was performed well and quickly. They had my kitchen sink back to working order in no time. Highly recommended.”
Greg P. – ★★★★★
“Very helpful. Tells you exactly what the problem is and resolves it quickly. Offered good advice about how to keep things like this from happening in the future. Very friendly and personable service. Quick and fast response time.”
Kim B. – ★★★★★
“Max and his team at Windy City Rooter were impressive! We ended up with a toilet that had no water when we got home. We called Windy City Rooter and they offered to come out right away. We told them that it wasn’t urgent and could wait for the morning. They came out the next morning promptly between the times that were good for us (No four hour window of waiting here)! Max and his associate were very professional. He introduced himself and handed me a business card. He listened as I explained the problem and explained what he would be doing. In the freezing cold temps he and his associate went to work fixing our frozen pipe and restoring water to our toilet. They even kept taking off their boots, so as not to track snow on our wood floors! I highly recommend Windy City Rooter, Inc! If we ever need plumbing service again we will definite call Max and his team!”
M.G. – ★★★★★
“Short review: They’re awesome! Quick, fair, excellent work. Longer Review: I’ve used Max and Joe twice now – both very expensive undertakings. My house was built in the 1940s and all the piping is in a crawl space (a plumbers dream!). I had been replacing pipes as they broke with various plumbers. I knew eventually they’d all have to be replaced, but I didn’t feel confident with any of the plumbers I’d had for such a large investment. Until Max came out.. He explained about the pipes, gave me an estimate on what HAD to be fixed, and also estimated replacing all. I felt very confident he knew his business and was giving a fair price. All the water pipes were replaced quickly and efficiently, along with the hot water tank. About a year later, I had a furnace issue and Nicor also detected a leak in a gas pipe at a connection point. Again, Max and Joe came out and gave me a price for what HAD to be replaced, along with an estimate for replacing all the gas pipes that would likely be leaking in the near future (due to the age and corrosion of them). I elected to have all the gas pipes replaced and again, this was done quickly and efficiently. They worked with Nicor to ensure everything was satisfactory and get the gas turned back on. They respond immediately, assess the needed repairs, and get to work – doesn’t seem to matter what day of the week it is.”
Sheila G. – ★★★★★
“The services performed by Windy City Rooter have been remarkable. I have used their services for over 7 years. I have also referred Windy City Rooter to my condo association and we would never think of using anyone else. We know the owner Max Davenport well. He is someone that can be trusted and he is definitely reliable. As a repeat customer, Max’s prices are fair and he’s willing to work with your budget. I would highly recommend Windy City Rooter for all plumbing issues.”
Stephanie F. – ★★★★★
“I know Max is the boss but I have to give this whole review and my gratitude to Tom. I had a backed up bathroom sink that would not drain for anything. I called Windy City Rooter after finding them on Yelp and had an appointment set up for the very next day. They actually came out early (due to a cancellation) and I was able to get my sink fixed earlier than anticipated. Even when he found that my pipes were as old as the building was he was able to not only clear the clog but gave my sink a new lease on life. 🙂 Tom is one of the most personable professionals I have met and it was truly a very good experience. I know I will keep Windy City Rooter on my list of “trusted” professionals and if I ever have any plumbing issues I know who I will call. I also plan on referring this company to anybody who might need someone they can count on. They do a fantastic job and charge very reasonable rates. I am truly thankful and satisfied that the job was done so well. Thumbs up to you guys for employing such top of the line workers!”
Laura S. – ★★★★★
“Max came out to inspect a leak at our place. We had weird dripping from our top floor into our ground floor bedroom and bathroom. He came out to diagnose the problem for us and was super nice. He figured out what it was in a short period of time so we could get the problem fixed. This was the second time Max came out to our house and he is now our go-to plumber. I would definitely recommend.”
Lauren T. – ★★★★★
“I was looking for a rooter company to solve a big problem at a commercial location, and relied on Yelp reviews in my search. People had nothing but high praise for Max and his team, so I took the leap. Ted, the office manager was friendly and helpful, and made sure to reach out to me for any administrative needs. And Max was only too willing to accommodate the tenant’s odd schedule, heading for the job at 6 or 7 in the morning when they needed him to. He even texted and called me personally for convenience’s sake to let me know the progress on the job or when he was en route to the site. He explained everything he would need to do before he did it, squeezed us in right away, and has been nothing but friendly and professional, which is refreshing, since most companies who I have worked with that have also realized how young I sound on the phone have treated me as such. But Max works with the highest regard for professionalism and honest work. My company will definitely be looking to him for future jobs.”
Caitlin D. – ★★★★★
“These guys are the best that I found in Chicago. Prompt and able to get the job done without costing you an arm and a leg. I look forward to having this company in my network of resources. Thanks you guys.”
Ron P. – ★★★★★
“I don’t write a lot of reviews, but these guys really deserved a 5 star rating. Max and his crew did so much work for us and it was all done professionally, timely, and on budget. We added a bathroom in our basement, increased our horrible water pressure with a larger water main and they also repaired a cracked sewer line.
We moved to an older home and knew we were going to need some major plumbing repairs, so fortunately we were prepared for what we were in for financially. What I was dreading the most was dealing with contractors who (as a woman) were going to treat me like I didn’t know anything or worse, patronize me. Max and all of his employees were all very professional and explained everything every step of the was in term I could understand and without making me feel like an idiot. Teddy from the office always called with a heads up on when the crew would be showing up which was also very helpful. Nothing is worse than waiting around for contractors that never show.
I would highly recommend Windy City. Hopefully we won’t have any future plumbing issues, but if we do, I know who I will call.”
Mary H. – ★★★★★
“Hi My name is Neyda and all I can say that Max and his Team are amazing,They do their work, fast and they are very efficient, Max took the time to Explain to me the situation that we had on our basement, thank god he took care of it and my insurance needs,I have no words to to describe this mans generosity!! Thank you very much Max, Your a great Team Leader.”
Neyda P. – ★★★★★
“Max and his team are professional and resourceful, very capable of plumbing repairs, water line installation. Max gets the job done. Recommended plumber!”
Eric C. – ★★★★★
“I had a burst pipe and i needed a plumber that day, but couldn’t find one to come out. So i called Max and his crew and they told me they would arrive within the hour. they came by and gave me a free estimate and the price was reasonable, and affordable. The water from the pipes had an awful smell, like sewage. they started the work that day, contained the water and took care of the smell. They were clean, professional, and thorough. they gave me a 10 year guarantee with it, and they didn’t break my bank. I will definitely be calling them again in the future and would recommend them to anybody!”
Kristen L. – ★★★★★
“All I can say is… what a fantastic company! Max, the owner/operator, is great. He is very knowledgeable and just an all-around good guy. He and his son, Joe, did a fantastic job troubling shooting the reason my basement flooded (my 40 year old drain tile was 95% clogged) and installing new drain tile for a very reasonable cost. From beginning to end he walked me through the whole process and put me at ease by letting me know that he and his team would get the job done and get it done right. The prep work was great. I have a finished basement and they spent hours making sure that there would be as little mess as possible. Another perk, both he and his son answer their phone EVERY TIME I CALLED with questions.
It’s a great feeling knowing a plumber that I can trust to stand by their work, do a fantastic job, and charge a reasonable price. They charge by the job not the hour which saves a lot of money and no extra charge for nights, weekends or holidays – Wow! I will never use another plumber again!”
Kirk W. – ★★★★★
“I had about 1.5 ft of city sewage backup in my BSMT with all of these storms due to overflow. I had meet with a few qualified contractors to review the job and they all said the same thing, you need to get a check valve and pump installed. Max came in very aggressively priced and at first I was hesitant and thought you get what you pay for how can he be a couple thousand $ less. I grilled him on questions and gave him the job. He pulled a permit with the city and was in and out in 3 days. Very satisfied and best of all, he was on time and very easy to communicate with. First ever for a contractor that I have dealt with!”
Kirby D. – ★★★★★
“Rob from windy city rooter was very helpful and professional. He came and unclogged my pipes and knew exactly what he was doing. I would definitely recommend Rob and windy city rooter to others.”
Laura J. – ★★★★★
“Max at Windy City Rooter really helped us out with a complex sewer repair. He is the only plumber we called who diagnosed our problem correctly and repaired our emergency job immediately. We very highly recommend their work.”
L.R. – ★★★★★
“Max and his crew at Windy City Rooter are highly skilled and highly knowledegable. I have hired them several times and would never hire anyone else. You will be amazed at their level of service and sincere dedication to the job. Call them with any of your plumbing needs, you’ll be glad you did.”
Matt M. – ★★★★★
“I have hired Max and his crew at Windy City Rooter several times and I am highly impressed. I haven’t met one worker in the company who isn’t sincerely dedicated to providing the best job they can for you. They are honest, they explain everything very well, and they are highly knowledgable and skilled. If you have any plumbing problems, or a leak that you can’t figure out, call Windy City, you’ll be glad you did.”
Matt M. #2 – ★★★★★
“Small jobs,Big jobs they do it all I have used them for both! Working with MAX the owner is a real pleasure when your happy he is happy.He stands 100% behind his work.”
Charles N. – ★★★★★